Shipping Policy
Orakos Shipping Information
Welcome to Orakos! Enjoy FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days to process and dispatch your order. Dispatch occurs when your order is handed to our carrier, in transit to your chosen address. Processing times may extend up to 7 business days during peak times.
Estimated Shipping Times: Delivery time depends on your location. Check estimated delivery times according to your country:
United States: 10-27 Days
Please note that peak times, holidays, and customs may cause delays beyond our control, extending the overall delivery time.
Order Changes and Accurate Shipping Details: Ensure accurate shipping details during checkout. Incomplete or inaccurate details may lead to processing delays or order cancellation. For address issues, our support team will email to verify within 3 business days. No response within this time may result in order cancellation.
To make changes, email us at support@orakos.com within 24 hours of placing your order. We'll do our best to accommodate changes, but changes after this time aren't guaranteed.
Delayed Delivery: We understand timely delivery matters. Delays may occur due to factors beyond our control, such as courier issues or unforeseen circumstances. We'll keep you updated and work to resolve any issues promptly.
Please note that Orakos is not liable for delays caused by external factors, and the exact delivery date cannot be guaranteed.
Lost or Stolen Packages: Lost or stolen packages are frustrating. Once handed to our courier partners, it's beyond our control. If your package is lost or stolen, contact us at support@orakos.com, and we'll assist you. File a claim with the courier company, and we'll follow up on your behalf.
Orakos isn't responsible for lost or stolen packages, but we'll do our best to assist. In case the package isn't found or delivered, we may offer a replacement.
Shipping Policy Changes: Orakos reserves the right to modify this Shipping Policy without prior notice. Review the most recent version before making a purchase.
By purchasing and using Orakos products, customers accept this Shipping Policy, including any modifications.
Periodically review this policy for updates. Contact us if you have any questions or concerns.
